Attention to Detail
Commitment to Integrity
Dedicated Customer Service
Friendly, Knowledgeable Staff
On-Site Service & Repairs
New Software Training
Convenient & Fast Repairs
Competitive Rates & Pricing
Service All Computer Types
Satisfaction Guaranteed Service
Commitment to Excellence
Every once in a while, my computer freezes and I have to hold the power button to shut it down. After I restart it, it seems fine. Can you help me?
Yes, we are definitely able to help. There are many reasons this can be happening so it would be best to evaluate your computer before offering suggestions.
I am not sure what maintenance should be done regularly on my computer?
We recommend installing Windows Updates, performing a disk cleanup, disk defragmentation, and anti-virus scan at minimum on a regular basis.
My computer runs very slowly. It is driving me crazy. Is it time for a new one?
This is a difficult question to answer as there are many factors to consider. The first question we ask is what the age of your computer is, and follow that up with addressing what your computing needs are. If the computer is relatively new, we can advise you as to whether your computer is able to be upgraded or if you’d be better served by purchasing a new one. If the computer should be sufficient for you, there’s a possibility of a virus/spyware/malware infection which we’ll happily clean up for you.
There is a message on my computer that says my virus software needs to be renewed. What is the best virus software?
This question is like asking what the best car manufacturer is. If you ask ten people, you’re likely to get ten different answers. In our experience, we’ve had good luck with AVG’s products.
Describe the most common types of jobs you do for your clients.
Lately it seems that most of our work has been in virus/spyware/malware removal. If something odd starts happening with your computer, chances are you have an infection. We’re big on computer maintenance, and peform monthly upkeep for our business clients which stops problems before they start.
What advice do you have for a customer to hire a provider like you?
At Finish Line, we treat our customers with respect. You can always expect a professional experience with us, and know that you can trust us with your equipment as well as your wallet. We’ll give it to you straight, and won’t use computer jargon that you won’t understand to sell you something you don’t need. Give us a try, you’ll be glad you did!
Why does your work stand out from others who do what you do?
We take pride in our work. You can rest assured that we won’t be satisfied until you are. We believe in a detail-oriented approach that just gets it right. Communication is important in any relationship, and it’s just as critical between us and the client. You’ll never be left wondering where you equipment is or how much of your hard-earned money will be spent on new components. We’ll be sure to ask you before making any purchases.
What do you like most about your job?
Every day is a new adventure! Every time you think you’ve seen it all, something else crops up. The most rewarding part of the job is being able to fix something that’s been particularly stubborn. When no one else has been able to fix it, you know you’ve done your job.
Do you offer remote repair services?
Yes we do. If your computer is powered on and connected to the Internet, we can begin a remote session from anywhere.
Do you install memory?
Absolutely! RAM is the most commonly upgraded part of a computer.
I bought a new computer and I don’t know how to transfer my photos and music from my old computer.
We’re happy to help you transfer any of your personal items from your old computer to your new one. Programs will need to be installed on the new computer, but Internet favorites, pictures, music, video, documents, etc. can be transferred over.